I’ve had my silver LG Shine for a little over a year now. It’s worked reliably for the most part, with only sporadic issues with dropped calls and a weird bug where it won’t vibrate consistently. I’ve never had shut-down issues with it, and have kept it in relatively good condition, though being a college student it is fairly heavily used. However, just starting last night, I haven’t been able to make or receive ANY sort of connection from it, SMS, call, internet, anything. I didn’t notice at first since I didn’t try to call out. But when my girlfriend emailed worrying because I hadn’t answered my phone for a few hours, I realized that I wasn’t able to make or receive calls. I turned the power off and back on, and discovered that while I had good bars, it only had the antenna symbol instead of any of the 3G symbols, and the network name of AT&T didn’t show up on the home screen. No calls or texts could go in or out. After about 5 minutes the AT&T network name magically reappeared, and I was able to use the phone normally. I plugged it in when I went to bed last night as usual. This morning I wake up to a deluge of text messages as all the messages that should have been delivered while I was asleep came in at once, with my girlfriend once again worried by my silence. Through the same restart I eventually got connection back and called her, but our call would be dropped every minute and a half or so (approximate). She being fed up, I promised to restart again and call her back. This was two hours ago and I haven’t had any sort of connectivity since. As it stands right now: After multiple restarts/removing the battery, I am not able to make or receive any form of call or text. The AT&T network name IS on-screen, and the signal symbol is strong and changes from time to time, indicating that it is communicating with the network. But any attempt to call will stay at the dialing screen for a few seconds, then display "Call Ended" without ever ringing. Text messages will move to my Outbox for a few minutes while it tries to send them, until it gives a "Message Sending Failed" message. Attempting to connect to the internet (which I don’t normally use) just gives an immediate "Connection Failed!" message. I would love to call AT&T or LG’s customer support, but I’m a college student and this is my only phone and it currently can’t make calls. The online tech support requires an account registration that my parents have never done, and I can’t call them either. I’m also a bit worried because the phone was purchased as a free upgrade last Thanksgiving after my PREVIOUS phone died, making this one more than a year old, and the fact that my family spent our last upgrades on my mom and sister for Christmas. Update: I went through the LG Live Chat Support system. The opperator walked me through removing the battery and restarting the phone *eye roll*, then informed me that I would need to mail it to the factory for service that would cost "between $40 and $100"…… I’m really hoping that’s not the case. Message Edited by SirJuggles on 02-17-2010 12:31:39 PM Message Edited by SirJuggles on 02-17-2010 01:25:19 PM
Posts Tagged ‘my-account’
LG Neon -Texting Problems-
February 17th, 2010
admin I have had my LG Neon for about two months now. And I am starting to run into a problem.. Whenever I send someone a text message it says that it is sent on my end but the person I am sending it to never gets the messages. I thought it might just be a problem with one person, so I sent messages to a few other friends and came back to the same problem. Is this a known issue, and is there anything I can do to fix it? Also, don’t know if this might have anything to do with it. But I currently have the phone setup with Pay as you go, and I made sure to check if my package was still active when the probelm came up. And at the time, I have 100+ texts left in the package.
"Connecting…" message in AT&T E5917 handset
February 17th, 2010
admin Moved to the General Device Discussion board for better exposure
LG xenon: spot on screen
February 17th, 2010
jedwan I’ve had this phone for about 2 months now, after about 2 weeks of having it and treating it like glass, a bubble showed up underneath the screen. It’s oval shaped and right in the middle. When my phone is warm (after being in my pocket, in the sun, after heavy use) the bubble is larger and after its been sitting out all lonely its a teeny-tiny speck. I called AT&T about this in late December and they said I had to wait until my warranty kicked in the next month (Jan.) to be able to send it in and have it fixed and that they documented my complaint. Question is, I’ve dropped it once since then (little knicks on the edges) and the screen has little wear and tear scratches on it since I called, are they still going to be willing to replace the phone?
LG Xenon door to SD card
February 17th, 2010
admin Has anyone else had the problem with the SD card popping out of the phone because the door pops open. Mine will not stay closed at all! I thought about super glueing it shut! Any suggestions? Thanks!!
NEW HTC phones?
February 17th, 2010
jedwan Hello! When will see new HTC phones? March, April, etc, etc.,??
Thanks, Jamie
Tilt2 – Defective Microphone
February 16th, 2010
admin I recently received a replacement Tilt2 due to a prob. with the microphone – I could hear someone on the other end, but they could not hear me. The Voice Memo feature would not work as well, but the phone worked fine with my BT headset. Now after a few weeks, my replacement is having the same problem! Have any of you heard of this issue? Is there some software setting I’m inadvertantly changing? No, I’m not hitting "mute" when I make a call, but the phone behaves as if I were. Thanks in advance for any suggestions before I have to call back for another replacement.
Sending Pics
February 16th, 2010
admin Okay so i been trying to send some pics to my wife and it stats that they where sent but she never receives them. I have rebooted my Tilt numerous of times and no luck at all.
Yahoo on Tilt 2 works but…
February 16th, 2010
jedwan I have set-up my yahoo email on my tilt 2 through the tilt 2 email connection facility. The issue is that I have several folders set-up within my yahoo account using Yahoo filters. Although I see the folders on the phone, when I attempt to pull the mail it only pulls mail that goes to the main inbox. When I click on one of the folders and hit send/receive it seems to connect but then it says 0 messages. Any insight on how to have this email pulled in conjunction with with the main inbox mail would be greatly appreciated
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LG CE110 file transfers to/from PC with Bluetooth dongle problem
February 15th, 2010
admin I have the dongle. The phone recognizes the PC, the PC reconizes the phone. I can transfer files (image and mp3) to the phone without any problems but am getting a "sending failed" on the phone when trying to transfer photos to the PC? Anybody have any ideas? As I stated both seem to reconize each without a problem. I am running Windows 7 Home Premium on the Netbook if that matters. Am very puzzled? Thanks.



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